Privacy Policy
At Unmask Hair, your privacy is extremely important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with us through any of our platforms.
Information We Collect
We may collect the following types of information:
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Personal Information: Name, email address, phone number, shipping address, billing address.
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Payment Information: Processed securely by third-party payment providers (we do NOT store your card details).
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Order Information: Items purchased, order history, purchase value.
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Technical Information: IP address, device details, browser type, cookies, and browsing activity on our website.
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Communication: Messages sent through WhatsApp, email, social media, or contact forms.
How We Use Your Information
We use your information to:
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Process and deliver your orders.
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Send updates, confirmations, tracking links, and customer support messages.
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Detect fraud or security risks.
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Improve the shopping experience on our website.
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Send marketing updates if you opt in (you can unsubscribe anytime).
Sharing Your Information
We do NOT sell your data.
We only share information with trusted partners who help us operate:
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Shopify (store host)
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Payment gateways
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Shipping couriers
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Customer service platforms (WhatsApp/Email)
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Analytics tools (Shopify Analytics, Meta Pixel, Google Analytics)
Cookies
We use cookies to improve your browsing experience, save your cart, and help us understand site performance.
Data Protection
We take strong measures to keep your information secure:
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Encrypted checkout
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SSL-secured browsing
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Verified payment gateways
Your Rights
You may request:
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Access to your stored data
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Correction of your information
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Deletion of your data (unless legally required to keep it)
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Unsubscribing from marketing messages
Email us at: info@unmaskhair.com